The reference
Safer play and support
Find US support for yourself or someone else. Learn how to set a limit or request a break or self-exclusion on a prize gaming platform.
Age and location requirements
Check the age rule, residence and physical location conditions, and whether the operator offers the specific play or prize activity where you are.
How to get support when someone else’s play concerns you
Find confidential support for yourself, prepare a specific conversation and set boundaries when someone else’s play is affecting your household.
How to set spending and time limits
Choose a spending cap and a stop time, check the operator’s controls, and find out what happens when a limit takes effect.
How to check and report a suspicious prize message
Verify an unexpected prize message independently, preserve the details and find the right reporting or recovery route if you sent money or information.
How to take a break or self-exclude
Find the official request route, check which accounts and activities it covers, and understand what happens to pending requests during a break.