Find the official request route, check which accounts and activities it covers, and understand what happens to pending requests during a break.
Use the responsible-play section of the operator’s official site to request a break or self-exclusion. If you want to stop immediately, start that request now. For free support in the US, contact the National Problem Gambling Helpline.
What should I check in the request?
Read the duration, whether early reopening is possible, which accounts and activities are covered and how you will know the restriction has started. A platform’s restriction applies according to its own policy. If you also use other providers or licensed casinos, check their controls and any state exclusion program separately.
An example from Card Crush
Card Crush offers short breaks of 1, 3, 7, 15 or 30 days. Once activated, a break cannot be shortened and ends automatically. Self-exclusion runs for 6 months or 1, 3 or 5 years. The account does not reopen automatically afterward. Request either through the operator’s support form or email and look for its confirmation email. Pending withdrawals are not processed during either restriction. If you have an open request, include its reference when contacting support. You can request the restriction immediately and ask about the account record in the same message. Card Crush responsible-play policy
Save the confirmation and any end or review date. If access appears to remain available after the stated start time, close the game and contact official support with the confirmation. Contact Card Crush support
If your goal is an ordinary administrative closure, check account closure and access to records.
Something changed? Send a correction.